FAQ

Frequently asked questions

How long will shipping take?


Shipping currently takes at most 5-8 business days as we are youth-led and meet on weekends. Any orders before Saturday morning will be completed (at the latest) by the following weekend. Thank you for your patience and we hope you enjoy your product!




What does youth-led mean?


We are a youth-led business, meaning our busines is led by youth! We are group with students ranging from 8th grade-12th grade with a little help from college students. We create all of the designs, have created this wonderful website and mail out your packages!




How can I support your group?


You can support our group by purchasing our products! We both benefit, you recieve a great gift in exchange for supporting a group of hardworking students. You can also support us by donating to our Mother-organization, Al Éxito (information availble in the About tab).




Is Pick-Up available for orders?


Yes! Pick-Up is certainly availble, to opt for Pick-Up please contact Dawn@alexitoiowa.org with your order number and date and time availble.